Charlotte is the Helpline Manager at The Cyber Helpline and has supported thousands of victims of cybercrime and online harm, specialising in cyberstalking and technology-facilitated intimate partner violence. On top of her role at The Cyber Helpline, Charlotte has a first-class degree in Policing and Criminal Justice and a masters degree in Cybercrime Investigation. Charlotte delivers cybercrime related training sessions around the world for police forces, victim support charities and private organisations. Her areas of expertise include: Cybercrime investigations, cybercrime law enforcement & regulation, open-source intelligence, cyberstalking & online harassment, the cybercrime & online harm threat landscape and the impact of cybercrime on victims.